FREQUENTLY ASKED QUESTIONS

 

    • Business Travelers

    • Construction / Contractors on Per diems

    • Consultants

    • Projects & Long-Term Assignments

    • Government

    • Insurance – Flood, Fire, or Other Loss of Use

    • Interns

    • Medical Professionals & Patients

    • Expatriates

    • Relocation Companies

    • Individuals and Families in between homes

    • Individuals going through changes in family status

    • Toiletries

    • Clothes

    • Food

    • On-Site Fitness Facility

    • Swimming Pool

    • Outdoor Grill

    • Business/Conference Rooms

    • Covered Parking/Private Garage/Attached Parking Garage

    • Pet Washing Stations

    • Concierge

    • Resident Social Lounge

    • Coffee Bar

    • Dog Run/Park

    • Resident Events

    • Parcel Locker System

    • Concierge

    All amenities vary based on individual communities

    • Most communities allow pets – certain breed restrictions and weight limits may apply.

    • The maximum number of pets allowed is TWO per apartment.

    • Pet Deposits will be charged – A portion will be non-refundable.

    • Monthly Pet Rent may apply.

    • Monthly

    • Annual

    • A refundable deposit may be required depending on the lease term and creditworthiness.

    • A one-time fee of $150 will be applied to the first month’s bill to cover any administrative fees and the final cleaning fee.

    • Pet Deposits, if applicable

    • Housekeeping Service, if applicable

    • Upgraded Cable Services, if applicable

    • Excessive damages to the apartment, furniture, or housewares will be charged to the tenant. A refundable deposit may be required depending on the lease term and creditworthiness.

    • We accept all major credit cards.

    • Direct Employer Billing is available.

    • The monthly rent is due on the First (1st) of each month.

    • Project Number/ Employee Number / Purchase Order Numbers can be added to the monthly invoice for reference or expense tracking.

    • Contact us here via Email or Text, and let us know what you are looking for.

    • We will contact you with options that fit your needs, terms, and budget.

    • Once you select a location, a lease will be drafted and sent for review and signature.

    • An Occupant application will be required for each community to have contact, automobile, and pet information on file and emergency contact information.

    • Yes! We will be sure to ask you about your furniture style and preferences during our initial conversations prior to set up.

    • If possible, we will arrange for a meet and greet to hand over the keys and walk you through the apartment to answer any questions you may have.

    • If not possible, we will leave the keys with the leasing office or leave a lockbox on the door for an after-hours arrival.

    • Specific move-in instructions will be sent several days before your check-in date.

    • FREE apartment locating service in the Greater Houston Area.

    • Let one of our licensed real estate agents assist you with finding an unfurnished apartment at no cost to you!