I feel pretty lucky to have ended up working with you. I’ve never worked with an agent as focused and diligent and I’ve worked with a few!
My wife and I recently moved to Houston from Aberdeen, Scotland and have been searching for our first Houston home. Corrie Fleming was enlisted as our Realtor, and I would like to take this opportunity to highlight to you the level of service Corrie provided us with.
Corrie was first class in assisting us identify our new home. She listened to our preferences and requirements, took these onboard, assessed the properties we identified and provided comments. She was completely honest in her assessment, and also identified various alternative properties for us to consider. This allowed us to view a wide range of properties, allowing us to get a feel for the various areas and properties available to us.
When showing us round the properties, Corrie was very knowledgeable about each one and was able to answer all questions in high detail. She always arrived promptly, even at short notice, and gave us the space and time required to fully view each property. She did not harass us in any way, and was more than willing to return to previous properties viewed for a second look. Her knowledge of the surrounding areas, including amenities / shops / social activities etc were extremely helpful, and ensured our property selection was not only based on the property itself. The manner in which she conducted herself was always professional and positive, ensuring our property hunting experience was a joy.
Corrie’s communications throughout were world class, often e-mailing out with regular office hours. This ensured every detail was covered, giving my wife and I peace of mind and a feeling of confidence that all necessary legalities and paperwork were being taken care of. Even at weekends and over the holiday period, Corrie ensured she was available to view properties with us and responded to any correspondence. Given the fact she has a very young baby, this showed an extremely high and commendable commitment level to her work.
When there was a slight mishap with a potential property, Corrie was completely honest and expressed her concerns to us. Even though our hearts were set on the property, Corrie’s advice and attention to detail made us re-assess our selection and go back to the start. In no way did Corrie influence our decision, she only made us aware of some details within the Lease Agreement small print we should consider. She allowed us time to re-group, relax and commence viewings again when we were ready.
My wife and I could not have wished for a more professional, helpful and friendly Realtor, and we are extremely grateful for Corrie’s services. We cannot praise her highly enough, and would definitely recommend her to anyone moving home in the Houston area.
Merry Christmas and a Happy New Year to you all – we hope you have a great time!
C. Thomson – Project Engineer Mechanical
Thank you for the services and assistance rendered during our stay at the corporate house, it was a good experience and we loved the place. Everything was perfect and we had no issues whatsoever. We’ll definitely contact McKenzie Drake for our Real Estate needs moving forward.
Per instructions given in your entailing mail, we’ll ensure that everything will be in it’s it place, neat and clean when we leave the apartment, per how it was presented to us.
Once again, thank you and appreciate the hospitality.
Suzanne, thank you for the work you do for us on behalf of the assignees in Houston. You have received wonderful reviews from our team and we really appreciate it.
To whom it may concern,
It is a genuine pleasure and honor for me to recommend Suzanne Carpenter, President – Broker of McKenzie Drake as a Business Partner to your organization. In my position at ConocoPhillips – Corporate Real Estate – PTRRC, I have worked closely with Suzanne for four years, while she worked with Sterling Relocation as the Vice President of Real Estate and Desination Services. Her knowledge in her field has enabled her to start her own successful company.
During my association with her as a Business Partner, Suzanne always went the extra mile for our Ex-Pat and their families. She brings tremendous enthusiasm to her field, and I am certain that her skills and abilities she has developed, will allow her to excel in any business association she joins. Her remarkable talents for business, management, and communication maker her uniquely qualified to serve as your business partner.
Her association with ConocoPhillips required her to complete complicated projects requiring her intellidence and understanding of the needs of every Ex-Pat and the Ex-Pat’s family for the duration of the Ex-Pat’s assignment in Houston. As our leasing process grew, Suzanne met every challenge in a timely manner, her proposals were insightful and practical. She is an exceptional business partner.
Suzanne has a real knack for understanding individual and collective needs and for responding to them. She helped us find a house and move in within two weeks of our move to Houston and was also more than willing to help in other matters which came up pertaining to our move (i.e. driving licences, insurances, etc.). A very pleasant experience all round and with excellent results. Many thanks!
Tony & Laura F.
I wanted to send you a note to let you know how extremely thrilled I was with the apartment that you arranged for my client last month. We walked in to the apartment after picking up the keys and it looked like something out of a home magazine. Everything was so beautiful and tastefully done. The furniture throughout the apartment, the kitchen and bathroom all were set up perfectly.
You didn’t overlook a thing. I have to say I was very impressed and very proud to take my client through his new apartment.
In the relocation business, I have my choice of real estate agents with whom I can work. I have to say working with you has been a pleasure both for me and my clients. You are always very professional and knowledgeable, and I enjoy working with you.
I have to say thank you to you for being so giving of your time with my client that only wanted to use his business trip for a “look and see” visit with no intention of leasing anything. He was treated exactly the same as if he were going to lease a million dollar home. You really went above and beyond when you offered to take him to Hoffer furniture on the way back.
You really are suited for what you do and your love for people and wanting to help them really shows. I look forward to working with you in the future because I know my clients will get top notch service.
Suzanne was extremely capable and resourceful. I just love her professionalism and would definitely recommend her.
Jerry & Cheryl W.
We would very much like to recommend the services of Suzanne Carpenter of Mackenzie Drake (details below). Suzanne was extremely helpful, knowledgeable, sensitive and generous with her time during our search for a house in Houston and our transition to a new home / workplace / school environment. She went way above and beyond the call of duty in recommending places around Houston, giving advice on administrative processes, customs and habits and answering any questions we might have. She took the time to really understand what our needs and wants were, so no time was wasted on viewing houses which were not suited to our circumstances and we were able to trust her recommendations.
We wholeheartedly recommend Suzanne to any future expats and know that she will be instrumental in making their move easier and more efficient.
Thank you all very much for the great teamwork. I realize this has been quite a challenging program so far. As “A” team you have been as wonderful as you are as individuals. It is a pleasure working with you. You manage to navigate through difficult times and at the end I know that the client will be happy.
Thank you so much!